For Volunteers

Thinking about becoming a volunteer?

Please read our FAQs

2022 TRAINING SCHEDULE

All volunteers, regardless of experience level, must attend training. The class you are assigned to is based on your years of experience with CTA. Our classes are as follows:

BASIC – Everyone is invited to Basic training. COURSE CONTENT: This class consists of an introduction to CTA and a review of Federal and New York State tax rules with special emphasis on the low-income individual. Additionally, we will review interviewing techniques. THIS CLASS IS MANDATORY

ADVANCED/MANAGERS – BY INVITATION ONLY. (TBD) This class is open to our most experienced volunteers and those who manage our storefronts. COURSE CONTENT: Attendees will receive a review of complex Federal and New York State tax rules. Additionally, prior year tax returns prepared by CTA will be discussed.


Here is our training schedule:

BASIC

This class will be given via ZOOM on Saturday, January 29, 2022, from 9am to 5pm.
A lunch break is scheduled from 12 noon to 1pm.


ADVANCED/MANAGERS

TBD



SPECIAL COMPUTER CLASS

This class will be given via ZOOM on Saturday, February 5, 2022, from 9am to 12noon. We will prepare a tax return using our tax software. THIS CLASS IS MANDATORY.


VOLUNTEER FORUM

This forum is a chance for you to ask us about anything CTA: questions on training, our materials, the virtual tax return process, your responsibilities, etc. It is also a way for us to get to know you and to help you navigate through this upcoming season. This meeting will be given via ZOOM on Sunday, February 6, 2022, from 2pm to 4pm. THIS MEETING IS NOT MANDATORY.


WHAT ELSE HAPPENS AT TRAINING?

You will be asked to commit to volunteering your time at one of our storefronts. Storefronts are community donated space where CTA conducts its services. We have nine dedicated storefront sites. We also conduct One Day Events, a short-term commitment at several locations. A complete list of storefront locations and One Day Events will be available at training.


Advance Preparation for volunteers

FYI: You may pick up IRS materials at any IRS offices(see below). Most materials for tax year 2019 (the one we will be doing this year) will not be available until late December or later. We’ll let you know in our newsletter when printed forms are available.

Bronx: 1200 Waters Place Bronx, NY 10461 (map it)

Brooklyn: 625 Fulton Street Brooklyn, NY 11201 (map it)

Manhattan: 2283 Third Ave. NY, NY 10035 (map it)

Manhattan: 290 Broadway NY, NY 10007 (map it)

Manhattan: 110 West 44th Street NY, NY 10036 (map it)

Queens (Rego Park): 59-17 Junction Blvd. Rego Park, NY 11368 (map it)

Look over chapters in Pub.17 covering filing status, exemptions, dependents, and income. In addition, review Federal (1040, 1040a) and New York State (IT-201) tax forms and instructions.

Publication 17 and federal forms are available on the IRS website. Their address is www.irs.gov. New York State forms can be obtained from the NYS website: www.tax.ny.gov

While not mandatory, reviewing these materials before training will help you understand the subject matter.

2020 STOREFRONT LOCATIONS/ Dates (2022 Dates and Location TBD)

Dates: February 8 - April 14

Most sites will be closed one date in the middle of the season.

BRONX

South Bronx - Saturday morning

Nos Quedamos

754 Melrose Avenue (at 156th Street) 10455 (map it)


BROOKLYN

Bedford Stuyvesant - Saturday mornings

IMPACCT Brooklyn

226 Lefferts Place (@ Franklin) 11238 (map it)


QUEENS

Corona - Saturday morning or Saturday Afternoon

Office of Assemblyman Jeff Aubry

98-09 Northern Boulevard (@ 98th Street) 11368 (map it)


MANHATTAN

Upper West Side - Monday evening

Goddard-Riverside Community Center

647 Columbus Avenue (@ 91st Street) 10025 (map it)

Mid-West Side - Wednesday evening

Housing Conservation Coordinators

777 Tenth Ave. (@ 53rd St.) 10019 (map it)

Fountain House - Sunday afternoon(Not open to the public - Fountain House members only)

Fountain House

425 West 47th Street (between 9th & 10th Avenue) 10036 (map it)

Chelsea - Thursday evening

Hudson Guild (Fulton Center)

119 Ninth Avenue (bet. 18 & 19th Streets) 10011 (map it)