For Volunteers

Thinking about becoming a volunteer?

Please complete this form to volunteer for our 2024 tax season.

Please read our FAQs


CTA is pleased to announce our upcoming training schedule. All volunteers, regardless of experience level, must attend training. Here is our class schedule as of now.



Everyone is invited to Basic training. COURSE CONTENT: This class consists of an introduction to CTA and a review of Federal and New York State tax rules with special emphasis on the low-income individual. Additionally, we will review interviewing techniques. THIS CLASS IS MANDATORY. 

This class will be given via ZOOM on Saturday, January 27, 2024, from 9am to 5pm. A lunch break is scheduled from 12 noon to 1pm.



This class will be given via ZOOM on Saturday, February 3, 2024, from 9am to 12noon. We will prepare a tax return using our tax software. THIS CLASS IS MANDATORY.


This forum is a chance for you to ask us about anything CTA: questions on training, our materials, the virtual tax return process, your responsibilities, etc. It is also a way for us to get to know you and to help you navigate through this upcoming season. This meeting will be given via ZOOM on Sunday, February 4, 2024, from 2pm to 4pm. THIS MEETING IS NOT MANDATORY. 


You will be asked to commit to volunteering your time at one of our storefronts. Storefronts are community donated space where CTA conducts its services. We have dedicated storefront sites. We also conduct One Day Events, a short-term commitment at several locations. A complete list of storefront locations and One Day Events will be available at training. 

Advance Preparation for volunteers 

FYI: You may pick up IRS materials at any IRS offices(see below). Most materials for tax year 2019 (the one we will be doing this year) will not be available until late December or later.   We’ll let you know in our newsletter when printed forms are available.   

Bronx: 1200 Waters Place Bronx, NY 10461 (map it)

Brooklyn: 625 Fulton Street Brooklyn, NY 11201 (map it)

Manhattan: 2283 Third Ave. NY, NY 10035 (map it)

Manhattan: 290 Broadway NY, NY 10007 (map it)

Manhattan: 110 West 44th Street NY, NY 10036 (map it)

Queens (Rego Park): 59-17 Junction Blvd. Rego  Park, NY 11368 (map it)

Look over chapters in Pub.17 covering filing status, exemptions, dependents, and  income. In addition, review Federal (1040, 1040a) and New York State (IT-201) tax forms and instructions.

Publication 17 and federal forms are available on the IRS website. Their address is New York State forms can be obtained from the NYS website:

While not mandatory, reviewing these materials before training will help you understand the subject matter.



Dates: February 12  - April 15

Most sites will be closed one date in the middle of the season


Bedford Stuyvesant

IMPACCT Brooklyn

226  Lefferts Place (@ Franklin) 11238 (map it)


Upper West Side

Goddard-Riverside Community Center

647 Columbus Avenue (@ 91st Street) 10025 (map it)

Mid-West Side

Housing Conservation Coordinators

777 Tenth Ave. (@ 53rd St.) 10019 (map it)

Fountain House - (Not open to the public - Fountain House members only)

Fountain House

425 West 47th Street (between 9th & 10th Avenue) 10036 (map it)



Office of Assemblyman Jeff Aubry

98-09 Northern Boulevard (@ 98th Street) 11368 (map it)